Administrative Team

Kristen Charbonneau

Sales and Marketing Assistant

Kristen joined VRS in October 2019 and is responsible for billing and IT as well as a host of other duties. Her prior experience includes time as an Office Manager, Administrative Secretary and a Patient Support Specialist. Kristen has an Associates of Science in Business and is a highly skilled at collaboration and efficiency. In her spare time, Kristen enjoys kayaking, floral design and spending time with her family.

Alexandra “Alex” Hosford

Audit Assistant

Alex joined the VRS team in March of 2021 and serves as an Audit Assistant in our growing Audit Department where she oversees all administrative duties. Her prior professional experience includes 7 years as a Medical Technician as well as 7 years in the education field. Along with her Medical Assistant Certification she also has her Personal Training and CPR certification. Alex resides in Massachusetts and in her spare time enjoys walking her dog, hiking, and reading.

Marjorie Mason

Administrative Assistant

Marge has been a member of the VRS team since January of 2020. Her primary duties involve all aspects of billing; however, as with all the professionals on our Administrative Staff, Marge can be relied upon for assistance in any number of areas. Her prior professional experience includes 11 years in the banking industry as well as accounts payable and receivable, customer service, office coordination and property management. In her spare time, Marge enjoys spending time with her husband and daughter, being on the water, craft projects and tending cows on the family farm.

Jodi Mayer

Audit Assistant

Jodi joined the VRS team in the autumn of 2021. She currently serves as an Audit Assistant in our Audit Department where she adroitly handles a variety of essential administrative duties. Her prior professional experience includes 14 years as Patient Coordinator at a busy medical center where she developed a thorough knowledge of healthcare procedures and complex administrative operations. Jodi is a life-long Vermonter who enjoys music, poetry, reading, hiking, and spending time with her family.

Courtney Mylott
Audit Technician

Courtney has been an Administrative Assistant with VRS since October 2014. She is responsible for billing and supporting the team in day-to-day operations. Courtney also provides most of the administrative support for our Lighthouse Program. In her spare time, she enjoys reading and attending her two daughters sporting events.

Carl Porter
Human Resources Generalist

Carl joined the VRS team in 2022 as a Human Resource Generalist. His prior background includes business ownership, as well as human resources, safety & compliance, financial and facility management. He holds a degree in Business Management from Lebanon College. Carl resides in New Hampshire with his wife and four kids. He has been very involved in civic activities and enjoys spending time outdoors and with his family.

Stephanie Thompson-Roy
Administrative Assistant

Stephanie joined the VRS team in 2022. Her primary duties involve all aspects of billing; however, as with all the professionals on our Administrative Staff, she can be relied upon for assistance in numerous areas. Stephanie’s prior professional experience includes nearly 20 years as an Office Manager, Administrative Director, and Bank Supervisor.

Beatrice Tower
Administrative Assistant

Bea joined the VRS team in late 2022. Her primary duties involve a wide range of administrative duties including billing, Accounts Receivable, and sales assistance. Bea’s multi-faceted background includes experience as a Paralegal, Office Administrator, Sales Manager, and Account Manager.